At Blast, we know the daily drive to improve starts with the right tools. We recently launched the next generation Blast Baseball 360 app (available in the App Store and Google Play), giving players and coaches a new toolkit to train smarter and get better.
The update brings a very different look and feel to the app. Our own Armando Santana, Director of Product Management, and Julia Putzeys, Product Manager, provide an in-depth look at the new features and functionalities, along with the inspiration behind the update.
Experience the Difference
After extensive research, feedback, and testing to see what players and coaches wanted out of Baseball 360, our team found several ways to improve the overall experience.
“We have an amazing technology in our sensor, and it’s something that’s super valuable to the people who are using it to train and be better in their sport,”said Putzeys. “But really, that’s not helpful to them unless they have an app that goes with it that is just as great. It needs to be easy to use and perfectly showcase all the functionality the sensor has, and we think that’s what we’re bringing to our customers with the new generation of our app.”
“With our new Baseball 360 app, you’re going to see some general improvements of the interface,” explained Santana. “You’re going to be able to find things easier. You’re going to be able to see where your swings are, where your videos are, where your metrics are, and how you’re progressing. The overall flow fits with the way you’re going to be able to digest this information and train faster.”
From research and development to planning and implementation, many people and perspectives were involved in the new Blast Baseball 360 app.
“Early on, we spent a lot of time talking to our users and our ambassadors,” said Santana. “We have designers on staff who really take that feedback in, and we have these collaborative design sessions. We whiteboard ideas. We work together, then we work with engineering, who is coming up with solutions to those problems that our customers are sharing. They’re figuring out ways we can make this app faster, sync with the cloud, and provide video capabilities that are differentiating features in our Baseball 360 app.”
Users Played a Big Role
In addition to our in-house team, our loyal user base, along with our valued Blast Coaches played an important role in the introduction of this next phase of Baseball 360 technology.
“Our users give us feedback on a daily-basis about how they’re experiencing the product, what they like about it, and also what they don’t like about it,” explained Putzeys. “So we really take that to heart and work with our users. We get feedback from all different kinds of channels – through our customer support team and on the app stores. We also bring a lot of users and ambassadors into our lab and we work with them on the product, and we come up with ideas from there and ways that it can improve based on how they use it.”
“We started with the customer first, and we realized that we needed to build something that worked the way they work,” added Santana. “So we spent a lot of time talking to our ambassadors and pro users, and really understanding how they’re using Blast Baseball today.”
Two Audiences, One Solution
When designing and implementing this update, it was important to keep two distinct audiences in mind:
Baseball and softball hitters of all levels. And their coaches and coaching academies. In the end, we came up with one solution to meet the needs of both groups.
“We’re targeting two different people,” explained Putzeys. “The first is a player that just wants to get better. So we want to provide them with all the tools they need to train on their own, including drills, ideas, and content from our ambassadors to help them get better, then teach them how to use the Blast sensor and our application to train on their own.
“But we’re also targeting coaches who have a team of players that may be using a sensor that they share among them – or each player on the team might have a sensor and the coach is running a practice while using our solution with all of their team members. It’s a very different use case, but I think a lot of times they’re looking for the same results. So, we focused on those main users and optimize a solution that would work for both of them.”
“We wanted to build this app for anybody who wants to improve their swing,” added Santana, who is also an active coach himself. “So the Baseball 360 app needs to be really easy to use, whether it’s the youth coach who is just learning about Blast Baseball and really want to improve a youth player, all the way up to the pro player who’s really trying to take their game to the next level. And it needs to satisfy everybody in between.”
A big part of meeting those needs lay in developing an intuitive new user interface – or UI, for short. This revamped UI needed to be not only easier to use, but more enjoyable to interact with.
“We have this amazing solution and we want to have an app that really helps our users use our sensor,” said Putzeys. “We want our app to be fun to use and easy to use, where it makes someone want to pick it up every day and train with it. We want to provide new content for our users and we want to provide an ultimate training experience.”
Training Center + Blast Connect
One of the major improvements is the development of the Training Center, an online and in-app repository for videos and other content that focuses on training and interactive drills. Some of those drills are even offered by luminaries like Blast Baseball Athlete, and Houstons Astros shortstop, Carlos Correa.
The Training Center resides in the main bottom navigation of the new Blast Baseball 360 app – making it easily accessible from anywhere in the app.
“We’ve gotten some feedback on our new training center, which provides something that users have really been asking for,” explained Putzeys. “It’s a place to learn how to get better, and also learn how to use our sensor and integrate it into their training and really get the most out of it. This way, they can make sure they’re using the sensor the way it should be used, and improving on all the metrics we measure. It outlines each metric, along with ways to improve on each.”
This new focus on content-rich training is also fully integrated into Blast Connect, to create the total improvement solution.
“If you’re using the full solution, you get all your workouts and practices from your coach, you can access them on your mobile phone, and you can complete the workouts and practices while you’re on the go” said Putzeys.
“With the new Blast Baseball 360 app, coaches and academies can expect some improvements on how we have integrated with Blast Connect,” said Santana. “Coaches can capture swings and videos and sync that to the cloud, then they can go to Blast Connect and really analyze that information. One of our goals with this new app is to empower athletes to improve and just work smarter. And as they work smarter, they are going to master the game and ultimately enjoy the game more.”